Privacy Policy

Last updated:

Introduction

Artisanaroma ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our packaging and shipping services or visit artisanaroma.ddd.

Information We Collect

When you use our packaging and shipping services, we may collect the following information:

• Contact information (name, email address, phone number, postal address)
• Shipping details (sender and recipient addresses, package contents descriptions)
• Payment information for processing orders
• Communication records when you contact our customer service
• Technical data such as IP address and browser type when you visit our website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your packaging and shipping orders
• Communicate with you about your orders and services
• Provide quotes and respond to inquiries about our services
• Improve our packaging solutions and customer experience
• Comply with legal obligations and shipping regulations
• Coordinate with shipping carriers for package delivery

Information Sharing

We may share your information with:

• Shipping carriers and logistics partners to fulfill delivery services
• Payment processors to handle transactions securely
• Legal authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Opt out of marketing communications

Cookies

Our website uses cookies to enhance your experience. For more details, please see our Cookies Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Artisanaroma
11 Nicholson St, Carlton VIC
Phone: +61 3 8341 7777
Email: ask@artisanaroma.world